Frequently asked questions

Can I style my unit with heated appliances?

Yes, you may style them just as you would with your own hair, curl, straighten or blow-dry them.

What does co-wash mean?

Co-Washing simply meanswashing with conditioner. It is a key task in extending the life of your extensions or unit healthy. Always use WARM water, as hot water will overexpose the cuticle of the hair.

What products do you recommend for my hair?

We recommended that you use products from the following: Aussie (highly recommended), John Frieda, Tresemme, VO5 & Pantene. Highly recommended products Aussie - Leave-in conditioner spray - 3 Minute Miracle Reconstructer John Frieda - Frizz ease shampoo and conditioner - Frizz ease serum Tresemme - Argan oil straightening spray - Salon silk shampoo and conditioner VO5 - Heat defence spray - Heat protectant serum These products can be purchased from Superdrug, Boots, Amazon, Tesco, Sainsbury’s, ASDA as well as your local pharmacy.

How many bundles do I need for a full head?

This will vary depending on the lengths you choose and the hairstyle you plan on doing. For a full head, a minimum of three bundles are recommended. If you are ordering hair longer than 20" then four or more bundles are recommended. We also recommend that you buy two bundles of the longest length in this case.

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